1. Which of the following is true about tacit knowledge?
a. It can be learned through books
b. It is typically job- or situation specific
c. It is easily transferred through written or verbal communication
d. It is information, which is always conscious and accessible
e. It is readily available to most.
2. What are the four basic patterns for creating knowledge in any organisation?
a. Improvisation, internalization, tacit knowledge and research
b. Operationalization, internalization, explicit and tacit knowledge
c .Internalization, socialization, externalization and combination
d. Storytelling, improvisation, process-based thinking and observation
3. Internalization is a learning process that can generate tacit knowledge.
a. True
b. False
4. The term Socialization is….
a. Conversion of tacit to tacit knowledge
b. Conversion of tacit to explicit knowledge
c. Conversion of explicit to explicit knowledge
d. All of the above
5. In an uncertain economy what source is a lasting competitive advantage?
a. Human resources
b. Knowledge
c. Finance
d. Executive engagement
6. Discuss with your group members what is the difference between tacit knowledge and explicit knowledge.