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➢ Knowledge is a valuable, long lasting source that an organisation can have in an unpredictable environment
➢ Knowledge management is a simple process that involves effectively capturing, distributing and controlling knowledge to ultimately gain competitive advantage ➢ Past twenty years there have dramatic changes to knowledge management ➢ Organisations now recognise that organisation knowledge learnt overtime by their capital is a beneficial asset. |
➢ Human capital and their intellectual capital assets are company’s core competency.
➢ Without this there is not innovation or creativity
➢ Three main components in knowledge management are People, Process and Technology.
➢ Without this there is not innovation or creativity
➢ Three main components in knowledge management are People, Process and Technology.